Terms of service

Terms of Service – Greens Flora

Welcome to Greens Flora. By accessing our website or purchasing products from us, you agree to the following terms and conditions.

Products

Greens Flora sells plants and related gardening products through its online store.

Plants are living products and may naturally differ from product photographs in:

Size
Height
Leaf count
Leaf colour
Shape
Growth pattern
Potting medium
Overall appearance

Product photographs are provided for representation purposes. The actual plant may not be identical to the photograph.

Plant Health & Natural Variation

Plants may experience minor changes during transportation, including leaf movement, leaf shedding, temporary drooping or minor cosmetic damage.

Such natural or minor changes do not automatically qualify as a defective product.

Product Availability

All products are subject to availability.

Greens Flora reserves the right to:

Limit quantities.
Discontinue products.
Modify product specifications.
Correct pricing or listing errors.

If an order cannot be fulfilled, the customer will be informed and an appropriate refund will be provided for the affected order.

Pricing

Product prices displayed on the website are subject to change without prior notice.

Applicable taxes and shipping charges, where applicable, will be displayed during the purchase process.

Orders

Placing an order constitutes an offer to purchase the selected products.

Greens Flora reserves the right to cancel or decline an order in circumstances including:

Product unavailability.
Incorrect pricing.
Suspected fraudulent activity.
Incomplete or incorrect customer information.
Shipping restrictions.
Technical or system errors.

Payment

Orders may be paid using the payment methods made available on the website.

Orders may be processed only after successful payment confirmation, where applicable.

Returns & Exchanges

Returns and exchanges are governed by our 3-Day Return & Exchange Policy.

Customers must follow the requirements mentioned in that policy, including the unboxing video requirement for damage-related claims.

Limitation of Liability

Greens Flora shall not be responsible for plant deterioration or damage resulting from improper care, watering, sunlight exposure, temperature conditions, repotting, handling or other circumstances occurring after delivery.

Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.

Intellectual Property

All website content, including photographs, graphics, logos, text, product descriptions and other materials, belongs to Greens Flora or its respective licensors and may not be copied, reproduced or commercially used without permission.