Privacy policy

Privacy Policy – Greens Flora

Greens Flora respects your privacy and is committed to protecting the personal information you provide while using our website and purchasing our products.

Information We Collect

When you place an order or interact with our website, we may collect information such as:

Name
Mobile number
Email address
Billing address
Shipping address
Order details
Payment-related information
Communication and customer-support information

Payment information may be processed securely through third-party payment service providers. Greens Flora does not intentionally store complete debit/credit card information on its own servers.

How We Use Your Information

Your information may be used to:

Process and deliver your orders.
Confirm orders and payments.
Communicate delivery updates.
Provide customer support.
Process returns, exchanges and refunds.
Improve our products and website.
Prevent fraudulent or unauthorized transactions.
Comply with applicable legal and regulatory requirements.

Sharing of Information

We may share necessary information with trusted service providers involved in operating our business, including:

Shipping and logistics partners.
Payment gateway providers.
Technology/service providers.
Customer-support and communication providers.
Government, regulatory or law-enforcement authorities where legally required.

We do not sell or rent your personal information to third parties for their independent marketing purposes.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and provide relevant advertising or marketing.

You may be able to manage cookie preferences through your browser settings.

Data Security

We take reasonable measures to protect customer information against unauthorized access, misuse, alteration or disclosure. However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

Your Rights

You may contact us to request information regarding the personal data we hold about you, subject to applicable laws and reasonable verification requirements.